Digital transformation is happening as millennials are joining law firms as partners and GenZers are being employed as associates. Law firms are recognizing a gap between the work preferences of their lawyers and the tools at their disposal.
Here are five signs indicating that it is time to update your legal technology toolkit.
Keep reading the article!
Lawyers initiate a new project by consulting the lawyer located at the end of the hallway.
Lawyers have traditionally depended on research methods and their peers for assistance with unfamiliar situations. However, in today’s context, colleagues who were once easily accessible may now be working remotely or preoccupied with their own tasks.
Some legal tech providers have foreseen these difficulties and created tools that function as simply as inquiring with a colleague or a search engine. The key distinction is that these tools offer significantly more reliable answers.
The future lawyer benefits from technology that provides carefully chosen information and knowledge from experienced professionals, enabling them to address new challenges confidently and maintain high-quality service.
You must decline new cases due to a lack of ability or skill.
It’s challenging to anticipate peak demand, but customers expect quick support when it happens. Scanning has evolved, leading consumers to adapt to virtual services with high expectations for quality and efficiency in resolving their legal issues.
Accessing the knowledge and wisdom of experienced legal professionals is crucial for lawyers to confidently answer questions beyond their expertise.
Law firms now have the ability to build customer trust through the use of technological tools, despite dealing with unfamiliar subjects, thanks to digital transformation.
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Retirements and lateral movements are on the horizon, and there is a lack of preparation for passing on institutional knowledge.
Law students are trained to adopt a legal mindset. Junior lawyers are prepared to take over from their peers, possessing the necessary skills and understanding to tackle tasks effectively and consistently.
If all knowledge is not organized and new professionals rely solely on conversations with experienced lawyers to acquire new skills, it could pose challenges for transitioning companies.
The law firm experiences less negative impact from staff turnover when knowledge and procedures are recorded and organized. Innovative legal technology resources, like interactive topic maps, enable lawyers to carry out new duties without needing to create them from scratch.
Your customers are cutting down on expenses related to billing.
Corporate clients are reassessing legal matters as the economy improves, prioritizing the need for external consultants. However, they are also scrutinizing service expenses they believe to be unnecessary.
When a new associate begins, it typically takes more time to complete tasks compared to experienced lawyers. This learning period is viewed as essential for development. Nonetheless, clients expect high-quality service and may not be willing to cover the cost of training.
Law firms require solutions that enable them to swiftly address emerging challenges and maximize the value of their time.
Technology-driven tools can assist new employees in getting off to a good start and providing improved customer service, leading to cost savings for clients and ensuring their satisfaction.
Your lawyers require greater flexibility, while your systems rely heavily on manual work.
The legal market is seeing a growing trend of lawyers wanting to work remotely for at least one day a week. To retain and attract top talent, companies will need to provide hybrid or fully remote work arrangements.
Legal technology can support ongoing remote work through cloud-based platforms and AI-powered tools that streamline tasks.
It is time to update the legal technology.
Legal technology is now essential for the success of law offices and their lawyers, regardless of coding skills. Access our e-book “The Technological Evolution of Great Legal Offices: How to Gain Time and Efficiency” to discover how user-friendly technology can elevate your legal practice.